We guarantee our product
We value your purchase. Therefore we offer 2-Year Warranty. In the case for any quality and functional failure within the first 2 years of purchase. Please take pictures of the defect and contact us right away.
Please retain your invoice on your purchase, and send us a copy with the original phone case. If we cannot repair it in our workshop, we will send you a brand-new replacement. All you’ll have to cover is the shipment cost. Please note new replacement may not be the exact model as your previous purchase, it depends on stock availability at that moment.
To request further instructions on warranty, please email us at firstname.lastname@example.org.
Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.